London Cable Car Customer Enhancements

Description

Transport for London (TfL) are exploring plans to enhance the London Cable Car, which connects the Royal Docks and Greenwich Peninsula. Following recent strategic work confirming its role as a predominantly leisure-focused destination, TfL intends to refresh the visitor proposition to enhance the customer experience, extend visit duration, increase revenue and strengthen the Cable Car's position in the London leisure market. TfL are considering procuring a delivery partner (or partners) to provide concept design, detailed design and build services for a programme of enhancements. These include improvements to the overall customer journey and a potential transformation of the South Terminal into a more immersive, experience‑led environment.