Awarded contract
Published
Better BSOG Alpha & Beta
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Description
BSOG aims to benefit passengers by helping operators keep fares down and enabling operators to run services that might otherwise be unprofitable and could lead to cancellation. This project will enable the grant to be processed and paid in a faster, more efficient manner. The system currently used to process and pay BSOG claims was released in 2023. This was a functional replica of the previous system, built in 2012, which frequently experienced periods of downtime and built on a version of Microsoft Access that was out of support. As this system was built as a direct replica of the previous system, no major new features or improvements were made. There is now an opportunity to redevelop the system, to do far more in a more efficient way
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