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Published

The Provision of Tenant Satisfaction Surveys

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Buyer

Caerphilly County Borough Council

Value

40,000 GBP

Close date

2025-06-20

Description

Caerphilly Homes wishes to appoint a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition we would also require 6 mini surveys to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

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Unspecified

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Head of Housing

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Unspecified

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

71315300 - Building surveying services
79342311 - Customer satisfaction survey
79342310 - Customer survey services
79311000 - Survey services
79342300 - Customer services
79311400 - Economic research services
79311300 - Survey analysis services
79311200 - Survey conduction services

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