Awarded contract
Published
Emergency Communications Operation
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Value
2,600,000 GBP
Current supplier
VIRGIN MEDIA BUSINESS LIMITED
Description
Cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. Lot 1: The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.
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