New Social Mobility Commission website build - Feb 2023

Description

Summary of work The Social Mobility Commission (SMC) monitors progress towards improving social mobility in the UK and promotes social mobility in England. It is an independent statutory body created by an Act of Parliament. Our current web presence is split between a gov.uk site, and a WordPress website for employers, ‘Social Mobility Works’. The gov.uk site is our official web presence, but is limited in functionality, and does not communicate our independence. Social Mobility Works is a more visually appealing site, and allows us more flexibility with the content we produce; however, it currently fails to meet WCAG 2.1 AA accessibility requirements. It also has ongoing issues with maintenance, as SMC editors are unable to e.g. upload new toolkits. We want to build a new website that showcases the SMC, and the work we do for different groups. There are a large number of social mobility related charities and organisations working in the UK, and many people have not heard of the SMC, or do not understand what we do and why we are relevant to them. The new website will provide a greatly improved user experience. We have worked with an agency in phase one to create the information architecture (IA) and design of the new site. They will hand over all assets for the build to the developers in late March. There will be a handover period between the contract being awarded and the assets being delivered from the design agency, during which you would liaise with them to ensure a smooth transition. Deliverables: New SMC website build The outputs of the deliverable are: - A new SMC website, live by the end of May 2023 - A site built in accordance with the SMC style guide, as well as the IA and wireframes from phase one - A site which meets accessibility requirements - All files will be provided to the SMC, and the SMC will own all files - The website should be built using a common tech stack - Fully compliant cookies notifications for Google Analytics, and any other required tracking information - Suitable redirects set up from existing socialmobilityworks.org pages to the relevant areas of the new site Website launch We expect the successful agency to: - migrate the completed site from any local development area to the selected host provider - ensure databases, forms and any other technical areas will be configured and tested in a safe environment before proceeding to make live - run standard deployment configuration checks and back up of deployment files - run tests on the new server for optimisation and functionality - on approval, ensure the new SMC site is made live Google Analytics setup The outputs of the deliverable are: - Google Analytics fully integrated with new website, using the existing Social Mobility Commission analytics account SEO optimisation Our Wordpress microsite currently has the plugin Yoast. The outputs of the deliverable are: - SEO migration completed from previous sites to new site - Search engine optimisation tool fully integrated with new site Accessibility testing The outputs of the deliverable are: - A full external accessibility audit of the new site, conducted by an external supplier, before the site moves into public beta - Fixing of any issues uncovered by the audit - Retesting if necessary Ongoing maintenance and support of the new site The outputs of the deliverable are: - 1 year web hosting - 1 year maintenance and support - updated files regularly provided to the SMC - you will create backups of site files and databases on a daily basis and store them on a secure server - in the event the site is compromised, you will restore the site from any backup available as quickly as possible Reporting requirements The successful supplier is responsible for the final deliverables. It is expected they will respond constructively to feedback on the drafting of all outputs from the SMC; and build time into their work plan for this engagement accordingly. Products should use a style guide as supplied by the SMC. The site must be accessible and in compliance with the Equalities Act 2010, and WCAG 2.2 compliant, as outlined above. Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done Our ultimate objective is to create a United Kingdom where the circumstances of someone’s birth do not determine their outcomes in life. This work will achieve this in part by raising awareness of the SMC, what social mobility is and how people can play their part in improving it, as well as providing information to a variety of audiences. The new website will ensure that our valuable resources can be shared more wisely and that we can support a much wider range of people on their social mobility journey. In order to achieve this, we want to build a new site that will provide a clear, engaging overview of who we are and what we do. We want a website that will pull together the disparate content that currently exists on two separate platforms into one. We want to ensure that, by having a single web presence, we consolidate our content and visual identity, increasing awareness of the SMC and our work We also want to ensure we have the ability to build subdomains, for specific audience groups, with branding they can resonate with, so that we can meet their needs Reach new audiences to promote the SMC and provide information: Our current websites are frequented predominantly by employers, policymakers and researchers. Many of these users are already highly engaged and often knowledgeable about social mobility. We would like to now expand to new audiences and create a single website containing all of our content for a variety of users. We would also like to prepare our site for a future phase of website development, which will see the growth of sections aimed at young people and families into larger platforms, with their own separate branding. We want to ensure that the website is optimised for search engines to improve our visibility online. Improve the user experience for visitors: When different audiences reach our site, we need it to be as easy to navigate and use as possible. We want to create a user-friendly interface that makes it easy for customers to find the information they need quickly and efficiently. Additionally, we aim to provide an engaging and interactive experience for our users, incorporating multimedia elements such as videos and images, as well as an interactive tool for measuring how well an organisation is currently doing when it comes to social mobility. Improve content management for the SMC: We would like to address functionality limitations that we have identified when updating and adding content to the site, allowing us to have more control over our content. This means we can adapt more quickly and easily to the needs of our users and take responsibility for the majority of the day to day content management of the site. We need the successful supplier to use a CMS which will allow the SMC secretariat to upload and edit content quickly and easily. The business problem We want to build a new website that showcases the SMC, and the work we do for different groups. There are a large number of social mobility related charities and organisations working in the UK, and many people have not heard of the SMC, or do not understand what we do and why we are relevant to them. The new website will provide a greatly improved user experience. The people who will use the product or service User type: Student Definition: As a student I need to find more information about my post-18 options so that I can make good decisions about my future. As a student I need to know which organisations can help me so that I can find support with my education and career. User type: Researcher Definition: As a researcher, I need to easily find SMC reports and research so that I can use these to inform my work. User type: Journalist Definition: As a journalist I need to find SMC news and media information so that I can write social mobility related pieces. User type: Employer Definition: As an employer I need to find SMC employer resources so that I can learn how to improve social mobility in my organisation. User type: Policy maker Definition: As a policy maker I need to learn more about social mobility so that I can make policy which improves people's lives. User type: University access officer Definition: As a university access officer I need to find out what I can do to improve social mobility, so that I can get more students from lower socio-economic backgrounds into my university. Which phase the project is in Discovery Existing team Shannon Miller, Senior Campaigns Manager - Shannon will be managing this project Rachel Smith, Head of Operations - Rachel will dealing with the contract and financial arrangements Mary Hennessey, Deputy Director: Stakeholder Strategy and Advocacy - Mary will be supporting this project John Craven, Director Equality Hub Digital Team - the Digital Team will be supporting the SMC with project management An external creative agency, we have worked with to create the design and IA of the new website. This will be handed over to the successful supplier for the build. Address where the work will be done The work will take place at the workplace of the successful supplier. Working arrangements The discovery, IA, wireframing and design stages of the website creation will have been completed in phase one. All creative assets will be handed over to the successful supplier to complete the website development, and there will be a period of overlap where both agencies are in contract, to ensure a smooth transition. We will supply the content with which to populate the new pages. Working with the IA and design provided by the agency, the successful supplier will be responsible for: - building the website, in line with the assets provided - integrating the site with Tractivity, our stakeholder management system, so that form data can be collected - setting up Google Analytics and Google Tag Manager for accurate reporting - implementing SEO migration - setting up the CMS, creating accounts for SMC staff and providing access - quality assurance and user testing - ensuring that the site is WCAG 2.2 AA compliant, at least. As much as possible should be AAA compliant - providing recommendations for hosting the new website You will also be responsible for securing a full accessibility audit of the site, conducted by an external supplier, before its launch. You will also implement any fixes identified during the audit. Similarly, you would need to carry out penetration testing, to identify potential vulnerabilities in the site, and ensure that these risks are mitigated. You will also be responsible for the ongoing hosting and maintenance of the site, although the SMC will take on the day to day content management. You should ideally use Agile ways of working. The SMC’s preference is to work in two-week sprints, with clear sprint goals and a show and tell after each sprint. As this work plan is collaborative in nature, there will be a significant level of interaction with SMC’s project lead. As a minimum, the successful supplier will be asked to: - Attend a project kick-off meeting - Attend weekly status meetings to ensure the project is on track - Attend a midpoint review including engagement with the technical panel - Hold regular video/phone calls and email correspondence with the SMC project lead, as well as others, as needed - Communication as needed, when barriers and challenges arise. Security and vetting requirements No security clearance needed Latest start date 12 April 2023 Expected contract length Contract length: 1 years 3 months 0 days Budget Indicative maximum: £75000 Indicative minimum: The contract value is not specified by the buyer Further information: We expect proposals to be up to £75,000, exclusive of VAT. Importantly we are seeking value for money and this is an upper limit amount. Contracted out service or supply of resource? Contracted out service: the off-payroll rules do not apply Questions and Clarifications 1. I don't see a question asking the supplier to provide a quote for this project...? Please answer question 5 of the essential skills and experience for stage 1. A more detailed quote is required for stage 2 Last Updated : <strong>07/03/2023</strong> 2. Would you be able to confirm what format the design assets will be provided in? e.g. will they be provided in a design package that will enable a development to pull all the elements from? All assets will be provided as Figma files. Last Updated : <strong>07/03/2023</strong> 3. We understand that the Information Architecture has been already designed-can the buyer provide number of pages of the initial design. To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 4. Are there any preferences or existing requirements in term of hosting provider and/or technologies used to build the website? (i.e. are we allowed to use any of the technologies and tools we think will fit the project) The SMC expects the successful supplier hostings would meet the standard government security requirements this includes the surver being hosted in the UK. . The SMC is flexible in terms of the successful supplier suggestion technologies and tools to ensure that it makes the back end of the website useable for the SMC. Last Updated : <strong>07/03/2023</strong> 5. Can you provide web link for gov.uk website? The gov.uk website is here: https://www.gov.uk/government/organisations/social-mobility-commission Last Updated : <strong>07/03/2023</strong> 6. A high-level overview on the structure of the website, Number of pages, Types of pages (news, blogs, events, downloads) To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 7. Can you confirm if we should use Attachment 3 to provide our responses to essential skills and experience questions within the table provided? Or do we use our own document with the questions clearly placed before the responses? We are happy to receive the responses to the questions in your preferred format. Last Updated : <strong>07/03/2023</strong> 8. Are you able to share current volume/number of visitors the site currently receives and what you are hoping to increase this by with the new site? Due to the SMC's content being split across two websites and these websites being for different audience i.e the social mobility works website is aimed at Employers, we currently do not have an overall aim for the increase for the new website but our aim to the reach out to new audiences. Last Updated : <strong>07/03/2023</strong> 9. Can you confirm you're open to a move away from WordPress? You're considering alternative CMS platforms that will be deliver on your requirements. Yes, we are open to the possibility of a new CMS. Last Updated : <strong>07/03/2023</strong> 10. Are the design assets responsive i.e. will mobile/laptop/desktop versions of the designs all be available? Yes, these will be available. Last Updated : <strong>07/03/2023</strong> 11. Can you please expand on the requirements/brief for this request: “An interactive tool for measuring how well an organisation is currently doing when it comes to social mobility.” Such as providing the list of questions to be used, any scoring, and what the output needs to display. The current 'Maturity Assessment' can be found on socialmobiltiyworks.org which will need to be migrated to the new website. Last Updated : <strong>07/03/2023</strong> 12. Any preference on the tech stack? No preference, as long as it is common tech stack. There is no specific reason why we are leaving WordPress and we are happy to understand possible options. Last Updated : <strong>07/03/2023</strong> 13. On-going maintenance . Is that 1 year web hosting and maintenance and support from Go Live or Project start date On-going maintenance will be from Go Live date. Last Updated : <strong>07/03/2023</strong> 14. Can you share the IA at this stage? If not, what date will this be available? To date the design stage has not finished, this is due to be finished end of March 2023. The IA will be shared when the contract is awarded. Last Updated : <strong>07/03/2023</strong> 15. We understand that the buyer may not want to share the designs prior to launch, however, is there any way suppliers can see this? As a WordPress / digital development supplier, we tend to quote more accurately (even in favour of the buyer) after seeing the designs, as we understand more about what's involved (i.e. how many templates to build, etc.). To date the design stage has not finished, this is due to be finished end of March 2023. Last Updated : <strong>07/03/2023</strong> 16. Can you give an idea of the number of pages, content and functionality that will require building? To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 17. Are there any new or existing special functionalities* that suppliers should be aware of? I.e. are there any hidden pages for payment walls, on-site booking systems or technical forms that suppliers should take into account when pricing things up? *The "Maturity assessment" is a good example of special functionality. There is no payment walls or on-site booking systems. The only functionalities that should be includes is the 'Maturity Assessment' can be found on socialmobiltiyworks.org and the integrating the site with Tractivity, our stakeholder management system, so that form data can be collected. Last Updated : <strong>07/03/2023</strong> 18. Can the buyer please let suppliers know if a sitemap is available, in order to see how many pages are needing to be migrated/populated? The confusion is that, given there are 2 sites (current WordPress website + Gov.UK website), do pages from both sites need to be on the new SMC website? If only the SMC website, the only sitemap we have found from SMC site is https://socialmobilityworks.org/sitemap_index.xml (is this everything?) To date the design stage has not finished, this is due to be finished end of March 2023. It is likely there will be significantly more web pages then there is on the Social Mobility works website. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 19. We understand that this may be hard to calculate, given there are technically two sites (current WordPress website + Gov.UK). However, to the best of the buyer's knowledge, please could the buyer provide current (or envisioned) server specifications, so that suppliers can better understand usage and costs? Currently, the Social Mobility Works website is hosted externally, therefore the SMC does not have this data. The SMC requires a flexible hosting environment to ensure that it can upload multimedia content. Last Updated : <strong>07/03/2023</strong> 20. Can the supplier please provide information on current usage on the website, specifically, how many concurrent users are on the site at the same time? Due to the SMC's content being split across two websites and these websites being for different audience i.e the social mobility works website is aimed at Employers, we currently do not have an overall aim for the increase for the new website but our aim to the reach out to new audiences. Last Updated : <strong>07/03/2023</strong> 21. Does the cost proposed by the supplier have to take into account the "1 year maintenance and support"? If so, what do you envision these support requests to look like, as there is no clarification on the limit of requests from the buyer. Yes, the maintenance and support requests are likely to be aspects of technical development to the site. The SMC will take on the day to day content management. Last Updated : <strong>07/03/2023</strong> 22. Should we base the pricing on the current site? To date the design stage has not finished, this is due to be finished end of March 2023. It is likely there will be significantly more web pages then there is on the Social Mobility works website. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 23. What format will the design assets be provided in? e.g. Adobe Xd files etc. All assets will be provided as Figma files. Last Updated : <strong>07/03/2023</strong> 24. Could you please share the total number of invitees to this opportunity? This ITT has been shared with all the suppliers on the Digital Outcomes 6 Crown Commercial Services Framework. Last Updated : <strong>07/03/2023</strong> 25. Can you confirm what information suppliers need to provide as part of "Closing date for applications", 10-03-2023 deadline? I'm a bit confused as to what is then expected by a supplier should they be shortlisted to submit a written proposal. Do you have a template? For stage 1, we require answers to essential skills and experience. Please do consider how the ITT is quite technical, so through answering the essential skills and experience we would expect to see some technical aspects but the technical criteria will not be assessed at stage 1. There is a template 3 in the published project pack which can be used. However, we are happy to receive the responses to the questions in your preferred format. Last Updated : <strong>07/03/2023</strong> 26. Your requirements state "The website should be built using a common tech stack". Does the SMC have any preference for the tech stack? Subject to an improved user-experience and improved editor-controls (ie adding new toolkits) is there any specific reason why continuing with Wordpress would be sub-optimal? No preference, as long as it is common tech stack. There is no specific reason why we are leaving WordPress and we are happy to understand possible options. Last Updated : <strong>07/03/2023</strong> 27. Is there an existing hosting provision the to-be site will be served from or do you wish your site developers to host on a recommended server. If the latter, are there any specific requirements for the hosting (over and above standard government security etc requirements)? Currently, the Social Mobility Works website is hosted externally and the SMC does not have any in house hosting provision. The SMC expects the successful supplier hostings would meet the standard government security requirements this includes the surver being hosted in the UK. Last Updated : <strong>07/03/2023</strong> 28. The current SMC web presence exists in both a Wordpress site and a .GOV.UK presence. We assume the new site will replace the current https://socialmobilityworks.org/ site. 1. Will the .GOV presence remain once the to-be site is developed or will be also be made redundant through the development of the to-be site. 2. If both the .GOV and the to-be site will exist, will the maintenance and consistency of content be managed by the SMC? The new site will be the only SMC website, with neither socialmobilityworks.org (as is) or the gov.uk site continuing to exist. Last Updated : <strong>07/03/2023</strong> 29. We understand that the Information Architecture has been already designed-can the buyer provide number of pages. To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 30. As a supplier can the actual implementation be carried out offshore The successful supplier must ensure where non-UK Supplier Staff (including Subcontractors) are used to provide any element of the Deliverables under this Call-Off Contract that it is documents in the Call-Off Schedule 5 (Pricing Details and Expenses Policy). Last Updated : <strong>07/03/2023</strong> 31. We understand that the whole work needs to be completed in about month - would the relevant stakeholders from the buyer side be available for support and sign off. Yes, all relevant stakeholders will be available throughout the project. Last Updated : <strong>07/03/2023</strong> 32. Are you able to share how many different page designs there will be for development to implement? To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 33. As a supplier can the actual implementation be carried out offshore? The successful supplier must ensure where non-UK Supplier Staff (including Subcontractors) are used to provide any element of the Deliverables under this Call-Off Contract that it is documents in the Call-Off Schedule 5 (Pricing Details and Expenses Policy). Last Updated : <strong>07/03/2023</strong> 34. As a supplier can the actual implementation be carried out offshore? Yes, all relevant stakeholders will be available throughout the project. Last Updated : <strong>07/03/2023</strong> 35. Can you explain with examples/use cases the integration the new system should have with Tractivity? The integration with Tractivity includes a contact forms for individuals to sign up to the SMC's mailing list. Last Updated : <strong>07/03/2023</strong> 36. Could you share the size of the website? (e.g. number of pages, number of asset etc.) To date the design stage has not finished, therefore unable to provide the number of pages. The type of pages from a top level architecture will likely include news; blog; research and reports; and events. Last Updated : <strong>07/03/2023</strong> 37. How many BE or external systems/platforms would the new website need to be integrated with? If any, can we assume that all the integration interfaces and related infrastructure with those systems are already production ready and the new website will just consume the services? Yes, the only integration is with Tractivity which includes a contact forms for individuals to sign up to the SMC's mailing list. Last Updated : <strong>07/03/2023</strong> 38. Can you elaborate on the level of maintenance and support required during the first year of contract? The maintenance and support requests are likely to be aspects of technical development to the site. The SMC will take on the day to day content management. Last Updated : <strong>07/03/2023</strong> 39. Does the budget of 75k include the totality of required services (Hosting, Maintenance & Support, content migration and development)? Yes Last Updated : <strong>07/03/2023</strong> 40. Which elements of WCAG 2.1 AA accessibility requirements did Social Mobility Works fail on? a. Who did you use for the check? b. Can you provide the results of the accessibility check? The Social Mobility Works website fails to meet a significant number of the requirements, including those relating to colour, contrast, images, non-text contrast and text spacing to name a few. Last Updated : <strong>07/03/2023</strong> 41. "There will be a handover period between contract being awarded and design assets being delivered" a. Can you give dates? b. Will this impact the current Contract Award date - 05/04/23? c. Is this the only time we will be able to liaise with the Agency? Phase 1 - Design 1. When will the design phase documents be made available? 2. Which agency did you use for the design? To date the design stage has not finished, this is due to be finished end of March 2023. The design agency is available until 30 June 2023 so there will be scope to liaise with the agency. We are unable to provide the name for the design agency Last Updated : <strong>07/03/2023</strong> 42. In what format will the assets, produced by the design agency, be in? All assets will be provided as Figma files. Last Updated : <strong>07/03/2023</strong> 43. In what format will the assets, produced by the design agency, be in? All assets will be provided as Figma files. Last Updated : <strong>07/03/2023</strong> 44. In what format will the assets, produced by the design agency, be in? All assets will be provided as Figma files. Last Updated : <strong>07/03/2023</strong> 45. How much time during the handover will a supplier have with the design agency? To date the design stage has not finished, this is due to be finished end of March 2023. The design agency is available until 30 June 2023 so there will be scope to liaise with the agency. Last Updated : <strong>07/03/2023</strong> 46. Any particular reason why the design agency is not doing the development work? Due to procurement regulations, the SMC is required to go out to tender for this project. Last Updated : <strong>07/03/2023</strong> 47. Did development have any input on designing the wireframes? No, as the design agency have create the design and wireframe elements and there has been no development to date. Last Updated : <strong>07/03/2023</strong> 48. How long did it take the design team to finish stage 1? To date the design stage has not finished, this is due to be finished end of March 2023. Last Updated : <strong>07/03/2023</strong> 49. Is the design locked or will time for adjustments need to be factored in? The overall vision for the design will be locked. However, in terms of IA and wireframe, there potentially are likely to be tweaks. If the successful supplier has any suggestions, we are happy to review and adjust accordingly. Last Updated : <strong>07/03/2023</strong> 50. How different is the new design from the existing websites design? a. Is it a complete design change? The new website is a completely new design Last Updated : <strong>07/03/2023</strong> 51. When you say end of May do you mean 31-May? Is there any flexibility on this go live date? The website needs to be live by 31 May 2023 due to ongoing commitments that the SMC has in June 2023 around publicity and publication. Last Updated : <strong>07/03/2023</strong> 52. Will the style guide be made available? Yes, we will make the style guide available to the successful bidder. Last Updated : <strong>07/03/2023</strong> 53. Accessibility - Do you have a 3rd party or can we select one? The SMC currently does not have a 3rd party supplier for the accessibility testing. The successful bidder is responsibility for: A full external accessibility audit of the new site, conducted by an external supplier, before the site moves into public beta; Fixing of any issues uncovered by the audit and Retesting if necessary. Therefore, the SMC would expect the supplier to subcontract this deliverable. Last Updated : <strong>07/03/2023</strong> 54. How frequently do you need updated files, to where and in what format? The SMC requires updated files at least every 6 months and in a format which is relevant to the tech stack. Last Updated : <strong>07/03/2023</strong> 55. Are there any specific requirements for carrying out the daily backup and secure server? The SMC expects the successful supplier hostings would meet the standard government security requirements this includes the surver being hosted in the UK. . Last Updated : <strong>07/03/2023</strong> 56. Is there an SLA for restoring the site after a compromise? This should happen within 24 hours. Last Updated : <strong>07/03/2023</strong> 57. It’s assumed that there will be ongoing costs associated with the website after the contract period ends; is this understood and is there a budget to cover these costs? Yes, this is understood and the SMC will follow procurement regulation in regards to contracting a supplier for the ongoing costs. Last Updated : <strong>07/03/2023</strong> 58. Expected Contract Length - Is it 1y and 3m from the contract start date or go live date? Contract length is from the start date. The latest start date is 12/04/2023. Last Updated : <strong>07/03/2023</strong> 59. Kick-of meeting – is this on site (location?) or via team/zoom etc? The SMC works in a hybrid manner, so is happy to meet either face to face or virtually. Last Updated : <strong>07/03/2023</strong> 60. Attend weekly status project meeting? a. Is this something you set up and run? Yes, this is something which the SMC will set up. Last Updated : <strong>07/03/2023</strong> 61. Which sections of the bid pack do you need returning for Stage 1 shortlisting phase – 10/03/2023 For stage 1, we require answers to essential skills and experience. Please do consider how the ITT is quite technical, so through answering the essential skills and experience we would expect to see some technical aspects but the technical criteria will not be assessed at stage 1. There is a template 3 in the published project pack which can be used. However, we are happy to receive the responses to the questions in your preferred format. Last Updated : <strong>07/03/2023</strong> 62. What content to do want to add, how would you like to add it and how frequently a. Will you be updating content on all pages or just a few specific pages? The SMC will be updating the website daily with text and multimedia content. It is likely that the SMC will update all pages but some pages will have higher traffic. The SMC would like to add it via a common tech stack. Last Updated : <strong>07/03/2023</strong> 63. Regarding subcontracting does a CMS service (i.e. Wordpress) and/or Accessibility Audit count as a sub-contractor? The accessibility audit would count as subcontracting however depending on the CMS service, it would be licensed. The definition of a subcontractor is - Any person or Supplier appointed by the Supplier to provide elements of the Project on behalf of the Supplier to the Customer. Last Updated : <strong>07/03/2023</strong> 64. Specifications for the CMS No preference, as long as it is common tech stack. There is no specific reason why we are leaving WordPress and we are happy to understand possible options. The SMC will be updating the website daily with text and multimedia content. It is likely that the SMC will update all pages but some pages will have higher traffic. Last Updated : <strong>07/03/2023</strong> 65. For stage one you only require our answers to the Essential skills and experience (i.e. no technical criteria or cultural fit q's for stage one)? For stage 1, we require answers to essential skills and experience. Please do consider how the ITT is quite technical, so through answering the essential skills and experience we would expect to see some technical aspects but the technical criteria will not be assessed at stage 1. Last Updated : <strong>07/03/2023</strong> 66. Do the page designs include interactive elements that may need to be built? To date the design stage has not finished, this is to be confirmed once the successful bidder has been appointed. The current Social Mobility works website has a 'Maturity assessment' which will need to be migrated to the new website. Last Updated : <strong>07/03/2023</strong> 67. Can the website designs be seen at this stage? If not, what date will this be available? To date the design stage has not finished, this is due to be finished end of March 2023. The website design will be shared when the contract is awarded. Last Updated : <strong>07/03/2023</strong> 68. Have the website designs been checked that they meet the WCAG 2.2 AA accessibility requirements? e.g. colour contrasts. Yes, this is part of the design agency contract. Last Updated : <strong>07/03/2023</strong> 69. Who will be responsible for adding the content to the website before going live? The successful bidder will be responsibility for migrating any content from SMC's gov.uk website and the Social Mobility works website to the new website, with support from the SMC. Any new content will be uploaded by the SMC. Last Updated : <strong>07/03/2023</strong> 70. Do you have further details on how you would like to integrate with Tractivity? The integration with Tractivity includes a contact forms for individuals to sign up to the SMC's mailing list. Last Updated : <strong>07/03/2023</strong> 71. Hosting - What Disk Space is currently used? The SMC requires a flexible hosting environment to ensure that it can upload multimedia content. Last Updated : <strong>07/03/2023</strong> 72. Hosting - How much bandwidth is used on a monthly basis (peak in the past 12 months) Currently, the Social Mobility Works website is hosted externally, therefore the SMC does not have this data. Last Updated : <strong>07/03/2023</strong> 73. SEO - Alongside the light-touch on audience personas, do you also have an understanding of their keyword intent along the varied user journeys, or a list of keyword priorities, themes or buckets you deem as a priority? The SMC is happy to work with the award supplier to create a list of keywords. Last Updated : <strong>07/03/2023</strong> 74. SEO - Alongside SEO migration, is there an opportunity to ensure best in class SEO foundations are implemented before go live, i.e. meta re-writes, header hierarchy, schema… and so on Yes, the SMC is happy to do this. Last Updated : <strong>07/03/2023</strong>