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Awarded contract

Published

IT services: consulting, software development, Internet and support

2 suppliers have saved this notice.

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Buyer

Aarhus Kommune

Value

12,000,000 DKK

Current supplier

IBM Danmark ApS

Description

Udbud af kontrakt om anskaffelse, vedligeholdelse og support af en chatbot til de serviceområder, som håndteres af DDH. Chatbot løsningen skal fungere som en effektiv og tilgængelig kanal for borgerne og løsningen skal håndtere vejledning om generelle forhold, vejledning i brugen af offentlige, digitale løsninger, men også henvendelser om fx sagsstatus. Dermed skal løsningen skabe forudsætningerne for en høj straksafklaring til gavn for borgerne i landets kommuner. Se pkt. II.1.4

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CPV Codes

72000000 - IT services: consulting, software development, Internet and support
72900000 - Computer back-up and catalogue conversion services
72800000 - Computer audit and testing services
72700000 - Computer network services
72600000 - Computer support and consultancy services
72500000 - Computer-related services
72400000 - Internet services

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