Awarded contract

Published

Provision of Tenant Satisfaction Surveys

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Value

108,100 GBP

Current supplier

ARP Research Ltd

Description

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey. ## Contract award Title: Provision of Tenant Satisfaction Surveys

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