Awarded contract

Published

Your Bus Journey Survey 2026/2027

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Value

124,980 GBP

Current supplier

Transport Focus

Description

Transport for Wales intends to award a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement. ## Contract award Title: Your Bus Journey Survey 2026/2027

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