Awarded contract

Published 2 years ago

2324-0087-Corporate Case Management and complaints System

6 suppliers have saved this notice.

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Buyer

London Borough of Islington

Value

164,250 GBP

Current supplier

ROL Solutions Ltd

Description

to procure a new corporate corporate case management system, In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director Children's Services

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director Community Wealth Building

Top Level Director

London Borough of Hackney

168,067.2 GBP

Published a day ago

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