Procurement of Facilities Management Soft Services Reference number: ND2024 008

Description

The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising <br/><br/>General management <br/><br/>Healthcare Cleaning Services <br/><br/>Portering Services <br/><br/>Patients Catering Services <br/><br/>Linen & Laundry Services <br/><br/>Retail Catering Operations <br/><br/>Waste Management Services <br/><br/>Reception (Chelwest only) <br/><br/>Helpdesk Services <br/><br/>Security Services <br/><br/>Window cleaning <br/><br/>Pest Control <br/><br/>Vehicle Parking <br/><br/>Private Patients services Lot 1: The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence. <br/><br/>The intention is to commence the contract in April 2026. Additional information: 90900000 Cleaning and sanitation services <br/><br/>90911300 Window-cleaning services <br/><br/>90922000 Pest-control services <br/><br/>98341120 Portering services <br/><br/>72253000 Helpdesk and support services