Telecare Monitoring System (Software)

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Buyer

Hanover Housing Association

Value

150,000 GBP

Current supplier

Volt Delta International

Description

CONTRACT AWARD NOTICE Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: • Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; • Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; • It future proofs the service to enable the service to expand to provide services to 3rd parties. The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term)

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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