Provision of a Wheelchair Service to DMRC

Description

The Defence Medical Rehabilitation Centre (DMRC) Stanford Hall (SH) manages a cohort of patients with complex musculoskeletal, neurological and chronic conditions. A key enabler for DMRC is a wheelchair service which includes the provision of wheelchairs, wheelchair assessment, pressure cushions, technical support, accessories, maintenance, and subject matter expert advice. Wheelchairs and accessories may be for the long term (over 12 months) or for the short term (less than 12 months) to support the patient as they recover. The Authority has a requirement for the provision of wheelchair and seating services to include: a. Provide assessments - Carry out patient assessments as required for wheelchairs and pressure cushions/accessories b. Technical support - Provide urgent technical support when the wheelchair is unsafe or unusable. c. Ordering - Long-term use wheelchairs, cushions and associated parts. d. Annual Servicing - Annual Servicing of wheelchair for the duration of time the patient is within the military. e. Urgent Repairs - Urgent Repairs within 3 working days of being reported. f. Review – Provide a rolling review programme the needs of the patient. g. Access - Provide access to the model of wheelchairs seating, accessories and parts required by the Authority h. Deliver and Fit the Wheelchair - To include the delivery and set up of the wheelchair (including pressure cushion/accessories) at the patient’s to include user guides. i. Short term Loan Stock – Maintain, clinically clean and repair approximately 40 chairs and pressure cushions, these already exist and is based at DMRC SH. j. Transfer of Wheelchair Users to NHS k. To cover mainland UK locations.