Published
Provision of Contact Centre Services to the Legal Aid Agency
4 suppliers have saved this notice.
Looks like a fit? Save this tender and qualify it in Stotles
Buyer
Value
20,000,000 GBP
Description
The Legal Aid Agency (“LAA”) is inviting Tenders for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Operator Service (CLAOS). The DSCC service manages the logging, identification and deployment of defence solicitors to provide free legal advice to clients detained in police custody in England and Wales. The CLAOS is a call centre service that assesses whether a client's legal issue is in scope of legal aid and whether they are financially eligible. If they are eligible, it refers the client to specialist advice provided through legal aid or, if not, directs clients to alternative sources of help and assistance.
Qualify tenders faster with AI summaries - see key details in the Stotles app
Never miss a tender again
Get alerts, AI summaries and tools to qualify faster
Explore similar pre-tenders, open or awarded contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
Electoral Commission
–
Published 2 days ago
Awarded
Metro Go Legal Services
Tyne and Wear Passenger Transport Executive T/A Nexus
4,000,000 GBP
Published a month ago
Association Of North East Councils
80,000,000 GBP
Published a month ago
NHS Coventry and Warwickshire Integrated Care Board
783,333 GBP
Published 2 months ago
Explore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
CPV Codes
Sign up to the Stotles Tender Tracker for free
Find even more contracts with advanced search capability and AI powered relevance scoring.