Awarded contract

Published 3 years ago

Contact Centre Telephony

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Buyer

East Lothian Council

Value

260,050 GBP

Current supplier

Netcall Technology Limited

Description

East Lothian Council is seeking a service provider for the replacement of the telephony system used by the contact centre, IT Service Desk, and Property Maintenance. East Lothian Council is seeking a Service Provider for the renewal of the telephony system used by the Contact Centre, Property Maintenance and IT Service Desk

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Executive (Children & Communities)

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Executive (Resources & Economy)

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

64214000 - Dedicated-business telephone network services

64213000 - Shared-business telephone network services

64200000 - Telecommunications services

64210000 - Telephone and data transmission services

64220000 - Telecommunication services except telephone and data transmission services

64216000 - Electronic message and information services

64215000 - IP telephone services

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64214200 - Telephone switchboard services

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