Awarded contract
Published
P-3271 IT Hardware Maintenance and Support Services
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Buyer
Close date
2026-03-24
Description
Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.) Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted.
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