Domestic Gas Servicing, Maintenance and Associated Works

Description

The Council is seeking to procure a contractor to deliver a Fully Inclusive Risk & Reward Contract (FIRRC) for the servicing, maintenance, responsive repairs, and upgrade works of gas, LPG, and solid fuel heating and hot water systems across its housing stock. The contract will cover all associated components, including boilers, radiators, flues, cylinders, pipework, controls, and electrical elements, with all works delivered under a fixed-price model. The successful contractor will be responsible for ensuring full operational compliance, delivering first-time fixes where possible, and providing temporary heating when required. The service includes resident liaison, void property coverage, energy efficiency advice, and support with compliance and safety inspections. Upgrade works may also be instructed at the Employer’s discretion and must be delivered from design through to completion. The Council expects a collaborative, proactive approach to service delivery, with dedicated staffing and local operational presence. Keywords: Maintenance, Repairs, Servicing, Upgrades, Collaboration, Compliance