Provision of Debt Collection Services

Description

The Home Office has awarded a contract for the provision of Debt Collection Services: Lot 1 - Initial Collection to Oriel Collections Ltd – Company number 04807044. This lot covers the early-stage recovery of debts owed to the Home Office, including fines and penalties, charges, and staff overpayments. The supplier will undertake debtor engagement, tracing, repayment management and performance reporting to maximise recovery rates and reduce payment times. The contract was awarded as an under-threshold concession contract under the Procurement Act 2023, following a competitive procurement process conducted through the Home Office Jaggaer eSourcing portal.