Concession scheme for collecting parking charges

Description

The service will be provided by the tenderer offering the final user payment services for collecting public parking charges in its application. Remuneration consists of a mark-up on Trondheim municipality's stipulated parking rates. The tenderer will have the full risk for demand, the contract is therefore announced as a service concession. In order to have good competition, Trondheim municipality intends to enter into a contract for a concession with up to three qualified suppliers of a payment system for parking charges. Lot 1: The contracting authority would like to establish a scheme with a concession contract for a payment system for parking charges. The contracting authority would like final users to have more real choices than they currently have for paying municipal parking charges. The intention is to create greater competition amongst the suppliers, which will benefit final users and develop the market and innovation of payment systems. The contracting authority is also concerned that the quality of the applications is good, secure and user friendly. In order to have good competition, we intend to enter into a contract for a concession with up to 3 qualified suppliers for a payment system for parking charges. Trondheim municipality has for several years been in a leading position regarding digital parking systems for end-users. We launched a separate app referred to as 'SmartPark' in 2012. The app has been developed in line with the need and currently undertakes all parking payments in Trondheim. Our 'SmartPark' app shall be added to the other apps requested in this notice. The contracting authority reserves the right to publish supplementary concessions, provided there is a reasonable need for additional providers of payment systems. The contracting authority is concerned about personal protection. It is therefore important for us to protect the security of final users who pay via the internet system/application, so that, amongst other things, sensitive information is not publicised. The contracting authority is also concerned that final users have a good support system with the application. This means that it is easy to contact support, that errors and shortcomings are corrected in a quick and efficient way, and that the availability is good. The contract will involve a payment system for parking charges via an application/internet system. This means that this is limited to payment via SMS. The contest will be held as an open tender contest. All interested tenderers can submit a tender in this procedure. Negotiations are not planned, but the contracting authority reserves the right to negotiate if it is deemed appropriate.