Provision of Customer Experience Platform

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Buyer

Crown Commercial Service

Value

999,000 GBP

Current supplier

Qualtrics, LLC

Description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair of the Board

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Finance Director

Top Level Director

Office of the Durham Police and Crime Commissioner

212,085 GBP

Published 3 days ago

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CPV Codes

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