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Awarded

Provision of Customer Experience Platform

Published

Supplier(s)

Qualtrics, LLC

Value

999,000 GBP

Description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources

Timeline

Award date

a year ago

Publish date

12 months ago

Buyer information

Crown Commercial Service

Contact:
Crown Commercial Service on behalf of Cabinet Office : Cabinet Office
Email:
supplier@crowncommercial.gov.uk

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Notice topics

Customer satisfaction surveyIT software packageSurvey analysis services

Related topics

Customer survey servicesSurvey servicesCommunication software package

Source

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