Awarded contract

Published today

BHCC RM1557.14 AI Customer Contact and Task Handling

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Buyer

Brighton and Hove City Council

Value

52,000 GBP

Current supplier

PricewaterhouseCoopers LLP

Description

AI customer contact and task handling, using Amazon Connect

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Coprorate Director Families, Children & Learning

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Governance & Law

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

48500000 - Communication and multimedia software package

48400000 - Business transaction and personal business software package

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