Awarded contract

Published 3 years ago

Saorview Contact Centre Services

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Buyer

Raidió Teilifís Éireann (RTÉ)

Current supplier

ARI Services Europe Ltd (ARISE)

Description

RTÉ invites submissions, from suitably qualified Tenderers to provide a comprehensive, friendly, accessible, high quality contact centre service to customers requesting information on the Saorview service seven days a week. Estimated value is for the duration of the contract.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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CPV Codes

79512000 - Call centre

64210000 - Telephone and data transmission services

64214200 - Telephone switchboard services

79510000 - Telephone-answering services

79511000 - Telephone operator services

79500000 - Office-support services

64216000 - Electronic message and information services

64215000 - IP telephone services

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