PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE LEICESTERSHIRE INTEGRATED BOARD (ICB)

Description

The aim of the services is to deliver high quality, dignified and safe patient transport to specific cohorts of patients, ensuring all eligible patients are able to travel in a timely manner, without adverse impact on their medical condition. The services will be person-centred, and providers will need to be committed to the 'personalisation' of the whole service(s) from the point of first contact when the booking is made, through to pick-up, relationship of the driver with the patient (and escort if applicable), journey to the destination, supporting the patient in preparation for their transport and arrival at home or nominated place of residence or other healthcare setting. The ICB is also seeking innovation from providers that can maximise the use of information technology and fully utilise technological solutions to deliver service efficiencies to drive quality, safety, sustainability, value for money and improved patient and service user satisfaction. Lot 1: DedicatedRenal Dialysis The Provider is responsible for delivering a dedicated renal dialysis transport provision to all patients who require Dialysis & nocturnal Dialysis and are registered to an LLR GP. Lot 2: TRRIPS (Transfer Rapid Response Interfacility PatientsService) including Bariatric Surgery and Palliative and End of Life patients (PEOL) This service will provide High Dependency/Blue Light, Bariatric and End of Life out of University Hospitals of Leicester (UHL) Emergency Departments (ED) and LLR Healthcare Settings to their destination. Lot 3: NEPTS The service will provide transport to LLR registered patients., where a medical condition means that the patient would otherwise struggle to safely attend their treatment independently. This will include transport to and from outpatient appointments, discharges, admissions, non-High Dependency transfers, Community Mental Health appointments and therapy groups, including on the day activity and planned.