Provision of Events Management Services

Description

The ESM requires events management services of a dedicated and experienced single provider (the ‘Service Provider’) with which the ESM wants to sign a Framework Agreement (the ‘Framework Agreement’ or ‘Contract’). The ESM anticipates that the Service Provider selected following this procurement procedure will be required to commence providing the event management Services to the ESM in Q1 2021. The Framework Agreement to be awarded as a result of this RfP will have a four (4) year term. The Service Provider will perform event management Services (the ‘Services’ or ‘Event Services’) as described in detail in these terms of reference and will remain the single contact person for the delivery and management of Services. The Service Provider will be expected to work alongside with the FM team other divisions and with various other internal clients throughout the ESM. The Service Provider will be the main contact person to the internal event requestors. The role of the Service Provider will be to not only maintain business continuity of the Services, but also to add value in standardising and improving the quality of the Services (e.g. to be proactive in identifying improvements and delivering efficiently). The Framework Agreement to be awarded as a result of this RfP will have a four (4) year term.