Delivery Partner for IPOs Transformation Programme - Programme support

Description

About adding context and requirements test Pre-market engagement The IPO published a Prior Information Notice (PIN) on the 16th December 2022. The IPO also held a supplier market engagement event on the 06th February 2023. Work done so far This phase of work for the One IPO Transformation Programme will build upon the activity executed in Phase 1 of the Programme. Phase 1 delivered transformed services to manage patents including the provision of a new customer account for our customers to manage their IP. Work undertaken to support Phase 1 delivery also included definition of the programme governance and reporting structures, design and establishment of the relevant design authorities and also creation of the relevant business cases to support future phases of the programme. Which phase the project is in Beta Existing team The successful supplier will be working within a blended team of IPO staff and various suppliers across a number of projects within the Programme. IPO supplied staff is a mixture of permanent and augmented resources. Address where the work will be done Intellectual Property Office, Cardiff Road, Newport, NP10 8QQ Working arrangements Supplier resources will work as part of a blended delivery team, working remotely using IPO supplied equipment, Monday-Friday usual office hours. There is an expectation that staff will be prepared to work onsite around any business need (such as centralised planning events) and more flexibility may be arranged by mutual agreement after an initial onboarding process. We expect team(s) to reflect the roles and capabilities listed in the Essential Skills section. Team(s) will work within a tailored Agile delivery methodology that meets the needs of IPO and the full delivery team working on the programme. Provide more information about your security requirements: Security Check (SC) Provide more information about your security requirements (optional): Given the sensitive nature of the data supplier personnel may have access to, SC clearance is expected to be required for all supplier personnel. IPO is able to support the SC Clearance process if necessary. Upon assessment of the proposed Supplier delivery team by the IPO there may be certain roles that are not considered to require SC clearance. In the first instance however, Suppliers should work on the assumption that all roles require SC clearance and should not propose personnel that are not capable of achieving this. Latest start date 2023-09-04 Enter the expected contract length: 2 years Extension period: 1 year Are you prepared to show your budget details?: No Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work The key areas of work that form this requirement are: Co-ordinate multiple workstream to meet transformation vision and objectives Provide Support of behalf of IPO's Programme Manager across the following areas: - Programme level Planning & Reporting - Service Owner and Product Management - Delivery Management support - General transformational support - Whilst providing Knowledge transfer to IPO staff members complementing the blended team to ensure staff have opportunity to become upskilled Where the supplied staff will work Wales Who the organisation using the products or services is Intellectual Property Office (IPO) Why the work is being done The IPO is undergoing an organisation wide Transformation Programme. The existing rights-based services and operating model are being replaced with a new, integrated, OneIPO way of working. Trademarks and Designs will be unified under a set of new Services and presented to users via an authenticated user account. IPO are looking for an embedded Client Side Programme Support team to assist in the undertaking of IPO transformation Programme covering capabilities such as Leadership Support, PMO (inc delivery management support) , Technical Support, Service Owner Support, Business Support, general programme support and strategic level stakeholder management and engagement. The business problem you need to solve To support IPOs transformation programme, it is envisaged that a client side programme support partner will form part of a blended team and bring valuable expertise and experience within specific capability areas in order to deliver outcomes, provide IPO with the best possible opportunity to deliver its objectives, realise the benefits that have been defined within IPOs investment case whilst the programme gets delivered to the right timescale, cost and quality. The role of the Programme Support partner is also to act as a trusted intermediary ensuring collaborative relationships between the whole supplier eco system and themselves as the client. First user type: IPO Transformation Programme Enter more details about this user type: As a programme Board we require a support partner to deliver outcomes which contribute, support and complement deliverables produced by the eco system of suppliers so that we can successfully enable delivery of the overall programme.