Awarded contract

Published 2 years ago

Service Modernisation Programme

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Buyer

Department For Work and Pensions (DWP)

Value

720,494.1 GBP

Current supplier

IFF Resarch

Description

The Department for Work and Pensions (DWP/the Authority) wishes to commission a large-scale two-wave customer survey, monitoring changes to customer experience in relation to the implementation of DWP's Service Modernisation Programme (SMP).

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Permanent Secretary

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Corporate Transformation

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Operations

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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