Provision of Civil Parking Enforcement and Vehicle Collection Services

Description

Birmingham City Council ("the Council") intends to undertake market research to inform the future procurement of a new long‑term Civil Parking Enforcement ("CPE") services contract, currently anticipated for award in Autumn 2026. Through this Request for Information ("RFI"), the Council is seeking market views on capability, capacity, innovation, risks, and delivery models that could support the next generation of CPE services in Birmingham. The purpose of this engagement is to understand the market's ability to deliver a modern, resilient and cost‑effective service aligned with the Council's strategic aims. These include dynamic and data‑led deployment models, KPI‑linked remuneration frameworks, effective technology integration, interoperability and open standards, sustainability measures, and value‑for‑money outcomes consistent with the Procurement Act 2023. The existing service operates with approximately 115 Civil Enforcement Officers (CEOs) supported by 9-10 Supervisors, and suppliers are asked to consider how they would deliver a service of comparable scale across Birmingham's on‑street and off‑street enforcement areas. This includes CEO deployment, statutory PCN issuance, back‑office integration, use of enforcement technology, workforce resilience, TUPE transfer considerations, and innovation that enhances operational efficiency. Mobilisation, Implementation and TUPE activities are forecast to take approximately 3-4 months, with Full Service targeted to commence on 1 February 2027. This RFI does not form part of any call for competition and does not request pricing. Information gathered will be used to shape the Council's future specification, commercial model and procurement strategy, ensuring that any eventual tender is well‑structured, market‑tested, and fully aligned with statutory obligations and best practice.