Self-Service Equipment to Merton Library and Heritage Services

Description

The Service Provider will be required to replace Merton's Library and Heritage Services self-service and stock management equipment with interoperable solutions that interface with existing RFID and Library Management System. The procured solutions will help to expand the libraries transactional services and increase customer self-service by: - Being reliable, for both customers and staff - Having expanded functionality allowing for self-serving printing and marketing campaigns. - Improving the customer's and libraries financial management, recording and interfacing - Improving stock management systems - Having a clear development and services plan