INT00067 - IT Service Desk and People Portal

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Buyer

YPO

Value

70,204.22 GBP

Current supplier

Set3 Solutions Ltd

Description

Internal YPO contract for the provision of the organisation's IT Service Desk platform. It delivers the core system used by IT to manage incidents, service requests, change management, user interactions, and service-related workflows. The platform also includes the People Portal, offering end users a central point to log issues, request IT services, access support, and use self service features. The system underpins day to day IT operations, integrations, licensing, bolt ons, and enhanced functionality used across the IT department. ## Contract award

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Managing Director

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director

Top Level Director

UK Research & Innovation

27,530.47 GBP

Published 3 days ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

48500000 - Communication and multimedia software package

48400000 - Business transaction and personal business software package

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