Pre-tender

Published

R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions

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Value

3,750,000 GBP

Close date

2025-07-31

Description

To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.

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