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Awarded contract

Published

ICT-571 - ICT Managed Services Tender

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Buyer

Health Information and Quality Authority HIQA

Value

7,000,000

Description

Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further one year each. A drawdown for resources as required to support projects and BAU activities. Additional Services: Network Managed Service and Patching as an optional service

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CPV Codes

72253000 - Helpdesk and support services
72253200 - Systems support services
72253100 - Helpdesk services
72250000 - System and support services

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