Repairs Portal/Chatbot

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Buyer

Salix Homes Limited

Value

78,618 GBP

Current supplier

Hallnet Ltd

Description

• To provide a portal for customers to log and track repairs. • To replace the existing Salix built chatbot/repairs portal. To award the contract to Hallnet Limited Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director of Customer & Landlord Services

Top Level Director

North Yorkshire Council

842,400 GBP

Published 3 months ago

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CPV Codes

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