Telephony Solutions

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Buyer

Office of Gas and Electricity Markets (Ofgem)

Value

940,000 GBP

Current supplier

8X8 UK LIMITED

Description

This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Acting Chief Executive/Director General, Markets

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director Strategy, Economics, Research & Net Zero

Top Level Director

South Ayrshire Council

300,000 GBP

Published 3 months ago

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CPV Codes

32552310 - Digital telephone exchanges

64215000 - IP telephone services

32524000 - Telecommunications system

64210000 - Telephone and data transmission services

32552300 - Telephonic or telegraphic switching apparatus

32520000 - Telecommunications cable and equipment

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