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Awarded contract

Published

Call Centre Solution

28 Suppliers have already viewed this notice

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Buyer

Southern Housing Group

Value

1,941,906 GBP

Current supplier

8X8 UK LIMITED

Description

To procure a cloud omni-channel contact centre solution for contact centre teams to use to communicate with residents, customers, and colleagues. This shall allow for multiple different incoming and outgoing channel types, seamless switching between them, and integrate with organisational systems to ensure a seamless customer and colleague experience. The solution shall also be future facing and have a product roadmap showing how it will develop over the contract period.

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Chairman

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Company Secretary

Clerk/Secretary

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

64200000 - Telecommunications services
64220000 - Telecommunication services except telephone and data transmission services
64210000 - Telephone and data transmission services
64000000 - Postal and telecommunications services

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