Pre-tender
Published
NCHA202646 - Customer Insight/Survey Software
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Description
The service should deliver a fully integrated customer insight platform that connects seamlessly with NCHA’s core systems, automates real‑time feedback collection, and supports flexible, multi‑channel survey distribution. It must enable advanced survey creation, branded templates, multi‑language delivery, and robust reporting tools that combine data from all touchpoints into a single, actionable view of customer satisfaction.
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