Revenues & Benefits Telephony/Chatbot Service

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Buyer

Dorset Council

Value

321,000 GBP

Current supplier

INFORM COMMUNICATIONS LTD

Description

Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director - Corporate Development (S151)

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director for Place

Top Level Director

North Lincolnshire Council

14,355 GBP

Published 4 days ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

48500000 - Communication and multimedia software package

48400000 - Business transaction and personal business software package

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