Essentials 25 renewal

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Buyer

London Metropolitan University

Value

21,760 GBP

Current supplier

Ernst & Young LLP (EY)

Description

Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM. This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform. Lot 1: Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM. This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Vice-Chancellor & Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Pro-Vice-Chancellor of Teaching & Learning

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Vice-Chancellor

Deputy/Assistant Chief Officer

The Police and Crime Commissioner for Surrey

372,472.05 GBP

Published 8 days ago

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CPV Codes

72261000 - Software support services

72260000 - Software-related services

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