Integrated Communication Control System (ICCS) and Command and Control Mobilising System

Description

***THIS NOTICE IS BEING PUBLISHED ON BEHALF OF HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE AS PART OF THE NETWORKED FIRE SERVICES PARTNERSHIP (NFSP)*** The NFSP is seeking to implement an integrated communication control system (ICCS) and command and control mobilising system for the Fire and Rescue authorities within the NFSP through a shared solution. Lot 1: The NFSP comprises the organisations of Devon & Somerset FRS (DSFRS), Dorset & Wiltshire FRS (DWFRS), Hampshire & Isle of Wight FRS (HIWFRS), and Kent FRS (KFRS), and primarily delivers the Command and Control system function to its partners as well as aligned outcome based projects. This Command and Control system takes incoming 999 and non-emergency calls, creates & manages incidents (full life cycle), allocates and mobilises resources as well has handling administrative functions. It is at the core of all the NFSP Partners statutory requirement commitments and is used 24 hours a day, 7 days a week, 365 days a year. This project seeks to procure a replacement managed solution including hardware and software. The NFSP seeks to work with the Supplier in a collaborative relationship looking at innovation to support changes that reflect latest ideas, opportunities, and directives. The replacement system is to be hosted but must ensure that resilient partnership working remains at the core of any proposal. In summary, the scope of the project includes: Replacement of : • Integrated Communications Control System (ICCS) • Computer Aided Dispatch (CAD)/ Command and Control (CAC) • Automatic Call Distribution System • Recorder (voice/data/video etc) • Performance Dashboard/KPI reporting/wallboard feeds • Web and mobile CAD viewing platforms • Command and Control Gazetteer and Mapping tools • Officer mobilising solution • Hardware replacement - servers and clients Additional information: In order to submit a bid for this procurement, the Ethical Wall agreement (Annex 8 of the tender suite of documents) must submitted where your organisation has a current contract with any of the NFSP Partnership Members.