Development and support of web-based applications

Description

50Hertz and the Elia Group is planning to create framework agreements with 3 lots for the development and support of web-based .net applications Lot 1: Development services for CMS functionality Framework agreement with one service provider including a guaranteed call-off value. CMS functionality – Standard CMS web pages and portals for information purposes: The supplier of the first lot is required to provide development capacity for web pages with a classical CMS use case. This means that the core functionality is the display and management of creatable content without the implementation of complex business logic. These are mostly websites with lower technical complexity and limited dependencies. Lot 2: Development services for technical functionality and critical applications Framework agreement with two service providers. Mini-competitions to be organized within the bidders over the entire contract duration. The first-ranked Contractor will receive a guaranteed call-off value. Technical functionality and critical applications: The supplier for the second lot is required to provide development capacity for components and applications with a higher complexity, both from a business and from a technical perspective. This lot has higher development and support requirements, thus putting more emphasis on finding a service provider who can stem the various technical complexities and bring expertise for the underlying business aspects of certain applications. Lot 3: Operation services for all applications, websites, portals and components described in Lot 1 and Lot 2 Framework agreement with one service provider including a guaranteed call-off value. Currently, development and support processes are separated and are performed by different teams. Based on this organisation, the third lot is made to be an independent bid on the SLAs for all applications in lots 1 and 2, whereas lot 1 and lot 2 only contains services for development and integration activities. This unites the operation and support of all applications under a single supplier for lot 3. This single point of contact is beneficial for users and facilitates the management of interfaces and dependencies across the whole spectrum of web applications. More detailed information on the tasks and responsibilities and the service level agreements can be found in the SLA Document for scope.