Awarded contract
Published
IT BAU Proactive Care & Support 22-24
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Description
Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)
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