IT BAU Proactive Care & Support 22-24

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Buyer

Criminal Cases Review Commission

Value

145,999.88 GBP

Current supplier

The Rock

Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Casework

Top Level Director

Department for Culture, Media & Sport

12,000 GBP

Published 3 days ago

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