Project 66706 - Education Workforce Retention: Product, Delivery and Data and User Centred Design

Description

Pre-market engagement Pre-tender market engagement slides were sent out to all suppliers on the 18th March 2025, from email address commercial.ddat@education.gov.uk Work done so far Teacher Services supports digital services including:  Get into Teaching Get tailored guidance in your inbox | Get Into Teaching GOV.UK (https://getintoteaching.education.gov.uk/)  Apply for Teacher Training Create an account or sign in - Apply for teacher training - GOV.UK (apply-for-teacher-training.service.gov.uk)  Teacher Vacancies Service Find a job in teaching - Teaching Vacancies - GOV.UK (teaching-vacancies.service.gov.uk)  Find Postgraduate Teacher Training Courses Find postgraduate teacher training courses - GOV.UK (https://www.gov.uk/find-teacher-training-courses)  Claim additional payments for teaching: https://www.claim-additional-teaching-payment.service.gov.uk/additional-payments/landing-page Which phase the project is in Not applicable Existing team The successful supplier/consortium will deliver outcomes specifically in relation to the DDaT Profession Capability Framework Job Families for Product & Delivery, Data and User Centered Design in alignment with the Teacher Services programme. Typical size for a product team is up to ten, with a skills mix such as Product Manager, Delivery Manager, Business Analysts, Developers, Policy Designers, User Research and Designers, with support from Technical Architects & DevOps. You will work with internal DfE staff and other suppliers from a range of disciplines including architecture; security, policy, software development, finance and commercial to deliver the outcomes. Address where the work will be done Remote working and DfE sites such as London, Manchester, Coventry, Bristol, and Nottingham. One primary location will be specified in each SOW. Some co-locating will be expected. Working arrangements The work will be primarily within blended teams and inside IR35. Day to day delivery will be governed by standard agile methodology, with appropriate ceremonies to be undertaken. Scope and prioritisation of work is decided by the product owner with input from the Senior Responsible Owner. A requirement of each SOW will be to improve DfE internal capability via knowledge transfer. Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Provide more information about your security requirements: All supplier staff need Baseline Personnel Security Standard clearance – any enhanced security requirements will be detailed in the SOW. Work must be conducted securely in the United Kingdom. DfE will not sponsor higher security clearance than is necessary for the SOW. Latest start date 2025-07-28 Enter the expected contract length: 2 years Extension period: 1 year Write the term or acronym: TS Write the term or acronym: SD Write the term or acronym: TRA Write the term or acronym: CPD Write the term or acronym: TV Are you prepared to show your budget details?: Yes Provide further information: Up to £18,690,000. Budget approval is subject to Cabinet Office spending controls, service assessments and DfE governance. Each Statement of Work (SOW) will outline the work required, associated budget and payment approach. Suppliers will need to provide clear costs to enable tracking. DfE does not commit to any minimum spend. Confirm if you require a contracted out service or supply of resource Supply of resource: the off-payroll rules may apply Summary of work DfE requires a supplier/consortium skilled in user-centred design, data, product and delivery management to deliver on digital products and services across different stages of the software development lifecycle. Knowledge in how to deliver for public sectors, knowledge on best practice across the software development lifecycle and support services with continuous iterations is required. TS Retention provides the services that support trainees and teachers through their journey, including helping users with qualifications and workloads. The bulk of the work will focus on TS Retention but work will also cut across other areas of TS as part of the overall goals of the directorate. Where the supplied staff will work North East England Where the supplied staff will work North West England Where the supplied staff will work Yorkshire and the Humber Where the supplied staff will work East Midlands Where the supplied staff will work West Midlands Where the supplied staff will work East of England Where the supplied staff will work London Where the supplied staff will work South East England Where the supplied staff will work South West England Where the supplied staff will work No specific location (for example they can work remotely) Who the organisation using the products or services is Department for Education and related public bodies Why the work is being done Teacher Services houses national services that support, encourage, regulate and provide for teachers and schools across the UK. Teacher Services must support the Government's priorities to increase the number of teachers in the UK, make sure a career in teaching continues to be attractive, sustainable, and rewarding. The Government’s vision is for all our young people to have access to a world-class education – no matter where they are from or their background. The key to accessing a world-class education is the teacher in the classroom. The business problem you need to solve We know many people have a desire to become a teacher, but not enough have the chance to try it out, with many put off by the long and complicated application process. Also, teachers at the start of their careers don’t always get the support needed to build successful careers, and too many end up leaving. We are transforming the way people become teachers and the support they receive at each step of their career. This involves developing and iterating integrated services that: • encourage people to consider teaching, get school experience, including in Further Education, and then go on to apply for a postgraduate teacher training course. • register trainee teachers and provide financial support helping them train. • support trainee teachers in their journey understanding and identifying their needs • help find teaching jobs and early career development with extra professional support. • claim for financial support offered to retain teachers in hardest to fill subjects. • access professional qualifications (NPQs) to develop in role or progress to leadership positions. • help teachers and others retrieve their Teacher Reference Number and other professional qualifications information. • access pensions support. With these services in house, we expect to be able to transform how we collect, store, and use performance data to improve services, policies and gather policy insights. First user type: Our users are prospective and current teachers, schools, colleges, and training providers. For candidates this includes requesting further information on the steps to become a teacher including training, funding, and understanding how to start their career. For teachers this includes supporting them through the various phases of their career, including applying for vacancies, applying for retention payments online, supporting continuous professional development, and receiving their pension as a retiree. For schools, colleges, and training providers this includes improving their user experience and reducing administrative burdens. Examples include: • As a teacher in my early career, I may need to claim early-career payments. • As a candidate teacher I need to understand Initial Teacher Training provision to gain the qualifications needed. • As a School Leader I need to collect and supply information about teachers, in order to drive the service. We also support internal users with the data needed to inform policy changes and interventions, as well as quickly and efficiently report on performance for our stakeholders. The portfolio's aim is to drive the delivery of user-centred policies and services that support the journey to becoming a teacher and developing a teaching career.