PHW-MIN-60495 DIGITAL HEALTH PROTECTION SYSTEM

Description

Pre-market engagement A pre-market engagement was held to determine the appetite of suppliers from the widest possible market, both to bid for the programme and their preference in the type of contract. Responses from the engagement validates the approach of building in partnership. Work done so far A discovery and alpha work have been undertaken to understand user needs and examine a probable solution to address all user needs and future needs of health protection for the people of Wales. The discovery was delivered by Empyrean, and the alpha by Kainos. Please message via the portal if you require copies of the end-of-phase reports. Which phase the project is in Beta Existing team Iain Bell, Director of Research, Data and Digital – Senior Responsible Owner Tom Fowler – Deputy head of Health Protection and Screening Services Dr Giri Shanker – Director of Health Protection Eric Maljian – Head of Health Protection operations Fliss Bennee, Head of Data Matt Freidlander-Mosley – Programme Director Under offer – Senior Change Manager Wendi Shepherd, Richard Firth, Chris Williams – primary business owners Jiao Song – lead analyst 2 Data engineers, CDSC Catherine Oginni – Programme Manager Chris Ollier – Technical Lead David Chung – advanced developer PHW Cyber security support PHW Service desk support John Lawson – Information Governance Lauren Bevan – Programme Support Address where the work will be done 2 Capital Quarter, Tyndall St, Cardiff CF10 4BZ Working arrangements Remote working expected with site days at 2 Capital Quarter, Tyndall St, Cardiff CF10 4BZ Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Provide more information about your security requirements: Counter Terrorist Check (CTC) Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Counter Terrorist Check (CTC) Team members working with PII should have BPSS, and ideally CTC. Team members not working directly with Personally Identifiable Information or security architecture and protocols should have BPSS if possible. These checks for individuals will be used alongside the organisation-wide check of Cyber Essentials Plus/ISO 27001. It is important that the supplier informs us of any breach in security for their organisation for the duration of the contract if it might lead to an incursion for us. These requirements apply to the whole supply chain, including any proposed sub-contractors or associates. Latest start date 2025-11-10 Enter the expected contract length: 2 years Extension period: 4 months Write the term or acronym: CDR Write the term or acronym: DHCW Write the term or acronym: GP Write the term or acronym: MVP Write the term or acronym: NDAP Write the term or acronym: NDR Write the term or acronym: Nemo Write the term or acronym: NOIDS Write the term or acronym: PHW Write the term or acronym: SDCS Write the term or acronym: SGSS Write the term or acronym: Tarian Write the term or acronym: Tarian Tŵr Write the term or acronym: TDE Are you prepared to show your budget details?: No Provide further information: The full price must be no more than £7.75m including VAT. Our budget is confirmed for only one financial year at a time, and continuation of the contract after each financial year will be subject to further confirmed funding. If funding is not confirmed the contract will not progress. Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work Digitally enabling the transformation of health protection service delivery across Wales.  Transforming the core health protection information system (Tarian) used by Public Health Wales, Local Authorities, Health Boards and other organisations to create a complete health protection system. It should be able to record cases and manage incidents and outbreaks, including the capability to handle major incidents and mass contact tracing. The cases could be related to disease, infection, environmental hazards and others. The programme scope includes all current Tarian users, as well as those who should be using a shared health protection system but are not yet, including:  National and regional health protection teams (All Wales Acute Response) in Public Health Wales and Health Boards.  Public health protection and environmental health teams in local authorities  Environmental Public Health in Public Health Wales  Communicable Disease Surveillance in Public Health Wales  Emergency preparedness resilience and response teams in Public Health Wales and local authorities.  Vaccine preventable disease teams Rationalising the multiplicity of other systems and applications currently involved in transferring data and intelligence between the various functions, sectors and organisations involved in health protection. This includes considering other case management and surveillance functions that have functional similarities that could be included in the service in the future, such as IC Net and Sexual Health Case Management. However, delivery of such functionality is NOT within the scope of this programme. Where the supplied staff will work Wales Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done The COVID-19 pandemic highlighted the gap between the needs of users during a major epidemic and the capacity of the existing digital health protection solution in Wales. One of the major indicators of this was the need to procure a solution to manage the communication with and tracing of infectious cases. As a result of the gap, PHW led a root and branch discovery and into the user needs for health protection across Wales. The user needs identified cover both the NHS, central and local government, national and international partners and the citizens, employers and residents of Wales. We had an alpha phase to explore the possibilities of a purpose-built system as a replacement for the current Tarian system and the tens of supporting functions that are used to fill in the gaps that Tarian cannot deliver. Architectural and infrastructural high-level plans and product requirements have been captured in the discovery and alpha phase of the programme. The work is needed in good time, as health protection is a constant service in Wales, even when there are no emergencies. The business problem you need to solve Problem:  The current health protection services fall short of meeting the needs of all users, are ill-equipped to adapt to evolving expectations for interaction with the public and other service users, and lack the scalability needed to effectively coordinate responses to public health threats. This increases the risk of delays and potentially compromising public health outcomes.  There are also several adjacent health protection activities that have historically been managed as separate services which could be aligned with careful planning and development   Impact: Without an adaptable and robust health protection service, Wales is unable to efficiently coordinate responses to public health threats, which can result in delayed action, reduced effectiveness in mitigating disease spread, human error and increased risk to public safety. These inefficiencies can strain healthcare resources, impact upon community trust, and lead to significant health, economic, and social repercussions.    Desired outcome: To establish a high quality and resilient service that can protect the health of the public in Wales equally during times of stability or emergency and to have a team fully trained to maximise the benefits of the new system.   To have a strong central service and set of microservices that can be reused in order to support further health protection services in the future First user type: Citizen First user type: Citizen First user type: Case worker/tracer First user type: Data Diver First user type: Emergency Planner First user type: Epidemiologist First user type: Internal administrator First user type: Lab worker First user type: Notifier