25-44 Web Content Management System & Website Design

Description

The University is seeking to appoint one or more specialist delivery partners to support the procurement, implementation, and optimisation of a new institutional website and Content Management System (CMS). Contracts may be awarded to a single integrated provider covering both lots or to separate suppliers for each lot, depending on the quality and suitability of proposals received. Lot 1 – Content Management System (CMS) and Hosting This lot covers the provision of a robust, flexible CMS tailored to the higher education sector, inclusive of secure and scalable hosting. The CMS must adopt a headless, API-first architecture; support granular content governance and approval workflows; integrate with Entra ID (formerly Azure AD); and provide functionality for personalisation and A/B testing. The CMS and hosting solution must demonstrate GDPR compliance, ensure high availability and performance monitoring, and be supported by comprehensive training, maintenance, and ongoing support arrangements. Lot 2 – Website Design and Development This lot covers the design and development of a modern, mobile-first institutional website that significantly enhances the University’s digital presence. The solution must comply with WCAG 2.2 AA/AAA accessibility standards and provide modular and personalised content layouts, integrated analytics, and comprehensive site-wide search functionality. The website must be designed to work seamlessly with the CMS provided under Lot 1 and be supported by training, maintenance, and ongoing optimisation. The term of the Contract shall be for a period of Three (3) years commencing December 2025 / January 2026 with the option to extend for up to a further twenty-four (24) months in two (2) increments of twelve (12) months each. Please ensure you complete the main opportunity listing in addition to the relevant Lot(s) you are bidding for. (Closing date 24th Oct 2025)