Provision of an IT Service Management ITSM

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Buyer

Cabinet Office

Value

151,530 GBP

Current supplier

Freshworks Inc.

Description

SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Government Chief Data Officer

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Cabinet Secretary & Head of the Civil Service

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chair of the Joint Intelligence Committee

Deputy/Assistant Chief Officer

Liverpool City Council

99,960 GBP

Published 21 hours ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

48500000 - Communication and multimedia software package

48400000 - Business transaction and personal business software package

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