Comprehensive Total Facilities Management of the University of Southampton Primary Data Centre

Description

The University of Southampton was seeking suitably experienced service providers who were able to successfully manage the University of Southampton's primary data centre at Astro House. This site is the University of Southampton's main data centre and houses business-critical IT equipment that is used to provide business and operational continuity throughout the entire organisation. The service proposal included the comprehensive management of services at the location and will include, but is not limited to, the following: • Engineering Services - to include a dedicated on-site engineer • Security Services - Manned security is to be provided 24 hours per day 365 days per year • Cleaning Services - to be provided Monday to Friday • Grounds and Garden Maintenance Services - as detailed in annex 4 of the Service Specification (File 4) • Waste Services - as detailed in annex 5 of the Service Specification (File 4) • Building Fabric Maintenance - To maintain the building specification as per the requirements set out in Annex 6 of the Service Specification (File 4) • Full maintenance of the equipment register - The on-site engineer will maintain, on site, a stock of critical spares to support repairs of the mechanical and electrical equipment and infrastructure This is a fully comprehensive contract and a limit is set of £10,000 per single instance of repair and replacement of parts, not including consumable maintenance items. Details of any item exceeding this limit will be presented to the University for consideration. The elements listed below do not require a fully comprehensive support and the university is seeking proposals from bidders to provide these services on a cost effect basis: • Cleaning services • Pest control • Landscaping • Waste services • Building maintenance, for which a limit of responsive first fix is set at £1,500 per single instance of repair or replacement of damaged or defective items. Planned Preventative Maintenance (PPM) Requirements All assets shall be serviced based on the general standards and guidance as contained within the SFG20 for data centres. The SFG standard has been selected due to its regular use in the M&E sector thereby enabling transparency in the University's requirements and continuity in both service and contract management procedures. https://www.sfg20.co.uk/