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Awarded

GB-London: CON-22-244 Calabrio Service

Published

Supplier(s)

Cirrus Response Ltd

Value

85,680 GBP

Description

This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13

Timeline

Publish date

11 months ago

Award date

10 months ago

Buyer information

Financial Conduct Authority

Contact:
Phil Lamacraft
Email:
fcaprocurement@fca.org.uk

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Notice topic

Scheduling and productivity software package

Related topics

Contact management software packageScheduling software packageProject management software packageDocument creation, drawing, imaging, scheduling and productivity software package

Source

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