GB-London: CON-22-244 Calabrio Service

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Buyer

Financial Conduct Authority

Value

85,680 GBP

Current supplier

Cirrus Response Ltd

Description

This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13

Personalised AI Summary

Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director, HR & Transformation

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Insurance

Top Level Director

National Savings and Investments

–

Published 7 months ago

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