Awarded contract

Published

Contact Centre System - Liberty SolutionCare Services & Support Renewal

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Value

39,697 GBP

Current supplier

Netcall Technology Limited

Description

One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.

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