Contact Centre System - Liberty SolutionCare Services & Support Renewal
Published
Description
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
Timeline
Award date
8 months ago
Publish date
7 months ago
Buyer information
Your Homes Newcastle Ltd
- Contact:
- David Bell
- Email:
- david.w.bell@yhn.org.uk
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