Awarded contract
Published
Broadacres Cloud Telephony and associated services 2022
79 Suppliers have already viewed this notice
Track & Win Public Sector Contracts and Tenders. Sign up for Free
Description
1.1 Following the response to Covid-19 and with the aim of improving agent and caller user experience, Broadacres are looking to replace the current on-premises Contact Centre solution taking into consideration the benefits and functionality of Contact Centre as a Service (CCaaS) solutions aligned to Salesforce Service Cloud Voice. 1.2 Broadacres are looking to develop a robust and scalable cloud solution that could be used to dynamically scale to support increased call volumes and deliver new customer engagement channels and capabilities. 1.3 Broadacres are also looking to replace current SIP based PSTN telephony delivered through MS Teams for the wider organisation.
Personalised AI Summary
Create a Free Account on Stotles
Stotles is your single source for government tenders, contracts, frameworks and much more. Sign up for free.
Explore similar pre-tenders, open or awarded contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
Department for Education
4,613,052 GBP
Published a day ago
ENGINEERING CONSTRUCTION INDUSTRY TRAINING BOARD
179,100 GBP
Published a day ago
Department For Work and Pensions (DWP)
8,300,000 GBP
Published a day ago
Ministry of Defence
10,322,640 GBP
Published a day ago
Explore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
CPV Codes
Sign up to the Stotles Tender Tracker for free
Find even more contracts with advanced search capability and AI powered relevance scoring.