Awarded contract

Published 3 years ago

DWP Non-Geographic Numbers

6 suppliers have saved this notice.

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Buyer

Department For Work and Pensions (DWP)

Value

57,820,000 GBP

Current supplier

Vodafone Ltd

Description

The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Permanent Secretary

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Corporate Transformation

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Operations

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

64200000 - Telecommunications services

64220000 - Telecommunication services except telephone and data transmission services

64210000 - Telephone and data transmission services

64000000 - Postal and telecommunications services

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