The Provision of a Technology Enabled Care (TEC) Monitoring Service

Description

Bridgend County Borough Council is recommissioning a Technology Enabled Care (TEC) Monitoring Service, and the Council wishes to appoint one Provider that has the facilities, proven ability and experience of delivering a high quality TEC Monitoring Service, which will operate on a twenty-four hours a day, seven days a week basis, to receive calls/alerts raised by TEC Equipment, or activated by Individuals, and to provide an appropriate response. Bridgend County Borough Council is committed to further developing Technology Enabled Care as part of its continued approach to supporting people to live independently, in their own homes for longer, and this Service will support and facilitate this work and preventative approach to supporting individuals within Bridgend County Borough. The successful provider will also have strongly demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people with a range of needs, who may also be regarded as vulnerable, including older people and people with complex needs.