Awarded contract
Published
The provision of VRR and GE Platform
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Value
75,000 GBP
Current supplier
Brightwire Technology Services Limited
Description
The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.
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