Awarded contract

Published

The provision of VRR and GE Platform

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Value

75,000 GBP

Current supplier

Brightwire Technology Services Limited

Description

The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.

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